Payment Terms. 

Due to the difficulty with debt collection, all payments for reading requests must be tendered in advance.  Please note that as all payment transfers are done through a third party platform please be familiar with the privacy policy and terms of use for these third party platforms. Two Rocks Tarot is not liable for any mishandling by these third party platforms. In the event of third party mishandling, your claim will be with Stripe directly.  

Cancellation Policy.

For e-mail written reading reports, all sales are final and therefore once offer and acceptance have been confirmed, you will be bound to the terms. This is due to my busy schedule and the enormous burden placed on me if and when there are cancellations.

Service Requested is Not Time Sensitive.

You understand and acknowledge that the service you have requested is not urgent and that time is not of the essence. If, however, your inquiry is urgent or time-sensitive, then separate, additional, written arrangements need to be made with Two Rocks Tarot Readings If no such documented, written arrangements are made on timing of delivery, then you hereby assure me that your request and needs are not time-sensitive, and 72 hours turnaround is acceptable to all parties.

Refund Policy for Services.

At Two Rocks Tarot I value one-to-one personalised care, supported by a spiritual point of view. You are requesting a spirituality-based service tendered from experience, specialised knowledge, and personalised attention. Thus, my services are non-refundable. All service fulfillments are final. Nonetheless, Two Rock Tarot want to ensure that you glean the most value from your spiritual experience with me, and so if you have any questions or concerns, please do not hesitate to reach out. I would be more than happy to attend to you and see what I can do to resolve any concerns you may have.